Shipping policy
Shipping Policy
Last Updated: July 17, 2026
Thank you for shopping with Crunchy Karkhana. We are committed to delivering fresh, high-quality snacks safely and on time.
Order Processing
* Orders are processed within 1–2 business days after payment confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
* During festivals, sales, or other peak periods, processing times may be slightly longer.
Shipping Time
Estimated delivery timelines:
* Metro Cities: 2–5 business days
* Other Cities & Towns: 3–7 business days
* Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
* Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
* We may offer free shipping on eligible orders during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can monitor your shipment.
Delivery
Please ensure that the shipping address and contact details provided at checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.
If delivery cannot be completed because the customer is unavailable or the address is incorrect, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Orders
If you receive:
* A damaged package,
* The wrong product, or
* An incomplete order,
please contact us within 24 hours of delivery with your Order ID, clear photographs, and an unboxing video. After verification, we will arrange a replacement or refund in accordance with our Return & Refund Policy.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our control, including weather conditions, transportation disruptions, courier issues, or government restrictions.
Contact Us
For any shipping-related questions or assistance, please contact us:
Email: crunchykarkhana@gmail.com
Thank you for choosing Crunchy Karkhana. We appreciate your trust and look forward to serving you with fresh and delicious products.